Delete the file (s ) Repeat but this time type in iMessage into spotlight search. Select Login from the top-left sidebar and All Items from the lower-left sidebar. Go to Applications> Utilities > Keychain Access. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.Īpple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. Close the Messages or FaceTime App on your Mac. It took the software engineers 3-4 days to fix the problem. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. Have someone else attempt to sign in using their Apple ID. Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac Can you log into Messages?įaceTime, Game Center, Messages: Troubleshooting sign in issues Activation error? More information would help.
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